Return & Exchange Policy
At echtapparels.com, we want you to love every purchase you make with us. If for any reason you’re not completely satisfied, we offer a hassle-free return and exchange process to ensure your shopping experience is always positive.
Eligibility for Returns & Exchanges
- Items must be returned within 30 days of delivery.
- Products must be unworn, unwashed, and in original condition with tags attached.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
- Underwear, swimwear, and socks (unless defective).
- Final sale or clearance items (marked as non-returnable at purchase).
How to Initiate a Return or Exchange
- Log in to your account at www.echtapparels.com and go to Order History.
- Select the item(s) you wish to return/exchange and follow the prompts.
- Print your prepaid return label (if eligible) or use your own shipping method.
- Pack your item securely and include the original invoice.
- Ship your return and wait for confirmation once we process it.
Refund Process
- Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect your return.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
- Exchanges are subject to product availability.
- If your desired size/color is out of stock, we will issue a refund instead.
Damaged or Defective Items
If you receive a faulty or incorrect product, please contact us within 48 hours of delivery, and we’ll arrange a free return or replacement.
For any questions, please visit our FAQs or reach out to our Customer Support team.
We appreciate your trust in echtapparels.com and strive to make every return or exchange as smooth as possible!